Policy
Reservations: In order to reserve an apartment a third of the rent is required to secure a booking.
Reservations are only confirmed once the charge has been processed.
We accept MasterCard, Visa and bank transfer.
The balance is due upon arrival in either cash or credit card.
Cancellations: Deposits are refundable up to 2 weeks before arrival date. Cancellation fee: 3% for credit card refunds.
Colony Suites is dedicated to providing comfortable and affordable holiday apartments in the German Colony Jerusalem. Apt kitchens are kosher dairy. In addition, the Levant Wedgewood, and Hildesheimer kitchens are kosher with seperate utensils for meat and milk.
Upon completion of contract, rent is to be paid in full to the property owner along with a security deposit of $500 the security deposit may be a cheque or credit card number.
Rent does not include electricity use. Guests are charged according to the standard rates.
Israeli citizens must pay 17% VAT. This tax is additional to the total cost of the reservation.
Check out time is 10am, Check in time after 4pm. We are happy to accommodate other times when possible. After hour arrivals need to be booked in advance.
Please be aware that smoking is strictly prohibited in all our apartments and residential buildings.